Once a purchase is made refund is only possible if the there’s an issue from Team Arpita Mehta and cannot do the delivery.we would do the refund of the amount transferred , within 30 working days.
Cancellation is not possible once the order is placed.
Cancellation by customer after dispatch will not be acceptable.
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at firstname.lastname@example.org or call us on +91 22 000000 within 1 days of receipt of the product.
You can return the item through Speed Post courier service and share tracking details and we will check with the courier for the same.
The shipping address provided by you is incorrect.
You have used the product partially and then want to return and/or want refund.
The product has already been dispatched and is in transit.
If you do not comply with our return policy.
If customer paid twice for one transaction, one transaction amount will be refunded via same source within 20 working days.
Products delivered are damaged or opened.
Company delivers wrong products by mistake.
Within 7 working days damaged product will be reviewed and delivered back to customer after receiving product at concerned department.
Product delivery details will be shared on email / phone with in 4 -5 working days from the date of booking.
If in case the shipping address provided by customer is incorrect due to which we are unable to deliver to you, in that case the order will be considered completed and no refund will be made. The company will attempt one more time to deliver the product after taking proper address from the customer and customer will have to pay for shipping charges.
Delivery details will be provided by company to customer through mail with expected delivery date and with consignment no. for tracking the product delivery.
If there are any delays in product shipment, company will inform the customer with updates on new dispatch timings and details.
Shipping within India charges Rs.1000 Delivery time 3-4 working days
Shipping internationally charges Rs.3500 Delivery time 5-6 working days
Shipping within Mumbai(Bombay) free. Delivery time 2 working days